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Terms and Conditions

Terms and Conditions

WE CURRENTLY DO NOT SHIP OUTSIDE THE US, TO TEXAS OR INDIANA DUE TO LOCAL REGULATIONS.

 

If you make repeated attempts to process a credit card that is being declined, for whatever reason, the credit card processor will place a hold on the funds for 3-5 days.  If you have a declined transation, please email sales@swftsauce.com and we will provide you with assistance. 

 

Privacy:

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. 

Our secure servers protect your information using advanced encryption techniques and firewall technology. 

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Swft Sauce website. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. 

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Swft Sauce website. You may unsubscribe from this news list by following the unsubscribe instructions in any email received. 

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy on other Web Sites:

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

Order Acceptancy Policy:

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Swft Sauce reserves the right at any time after receipt of your order to accept or decline your order for any reason or upon suspicion of the order being placed by a minor.

Credit Card:

We accept the following credit cards: Visa, MasterCard, American Express,  and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

Credit Card approval requires an address match to the billing address you enter, when completing an order, and the billing address your bank has on file for that card.  Repeated attempts to place an order with incorrect information will place various holds of funds on that card.  These pre-authorizations will "fall off" at your banks discreation.  Only authorizations that result in an order being placed will be charged. 

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks:

We do not accept money orders, cashier's checks or personal checks for purchases. Please remit payment by credit card only.

Shipping:

Shipping Time -- Normally items will be shipped within 2-3 business days.  During times of increased orders, this time may be extended.  

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Swft Sauce or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Out-of-Stock Product:

Within the boundaries of due diligence, Swft Sauce will remove the ability to order out of stock items. In the rare occurrence your order cannot be filled due to insufficient stock, you will be contacted and given the option to amend or cancel your order.

Taxes:

Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Returns:

Due to the subjective nature of individual taste, we are unable to offer returns or refunds of any kind on our products. Please read the product description before ordering. We will not send out samples before or after an order is placed.

Tyographical Errors:

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Links:

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Copyright and Trademark Notice:

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of SWFTSauce, Inc, Copyright © 2015, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Not for sale to minors:

Swft Sauce does not condone nor endorse use of our products by anyone under the age of 18. Swft Sauce reserves the right to refuse or cancel an order we feel has been placed by a minor or for use by a minor.

International Shipping Policy:

Swft Sauce is proud to offer international shipping to many countries around the globe. It is the responsibility of the purchaser to ensure receiving E-lqiuid is permissible under local and federal law in their country. Swft Sauce cannot estimate transit time or guarantee delivery outside of the United States. Shipment tracking updates may be erratic and unreliable after your package leaves the USPS system.

 

Please Note:


We have started using a service called 
BlueCheck to authenticate all purchaser dates of birth. Recent regulations that have passed make it mandatory that we use services like BlueCheck, so we have no choice but to comply.  
Although BlueCheck may seem invasive and many have concerns about providing this information online, please understand that we do not have access to any of the sensitive data that you provide. Your information is ran through BlueChecks database to verify you are who you say you are, again this is an FDA requirement. If you want to change this, speak your displeasure with your local elected representatives and visit CASAA.org to fight for your right to vape!

When going through the checkout process, right before you enter your payment details, a small box will pop up guiding you through the age verification process. Below is a list of steps. If you have any issues, please email help@bluecheck.me

1. Enter your First Name, Middle Initial, and Last Name
2. Enter your Date of Birth, then phone number.
(Cell Number that can receive SMS, if not enter your phone number, and email help@bluecheck.me for further assistance.)
3. Enter the last 4 digits of your SSN
4. Now if you are 27 or older, and the information you provided matches the databases BlueCheck references, you will be sent a code to your phone via SMS, enter the code. You will now be allowed to finish entering your payment details and complete your order.
4a. If you are under the age of 27 or the information you entered could not be verified, you will then be asked to upload some pictures, so that BlueCheck can confirm your age manually.
5. First upload a picture of your ID Card that is clearly readable. 
6. Second, upload a picture of the same ID card next to your face, yes they are asking for a selfie with your ID. 
7. You will then see a message letting you know that you will receive an email when you are verified. 

Once you receive the email that you are verified, go through the checkout process again, Bluecheck will pop up one more time, enter in your information, you will be sent a code to your phone via SMS, enter the code. You will now be allowed to finish entering your payment details and complete your order.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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